Why Were There "Beeping" Sounds During Telephone Spot-Checks? Resolutely Guard Against Spending Mental Energy on "Inspection-Passing Tricks"
Why Were There "Beeping" Sounds During Telephone Spot-Checks
■ Xiang Zhengxu, Liu Sihong
"What are the duty tasks assigned to the post you are responsible for?" "Report — your question is: what are the duty tasks assigned to my post, correct?" "Yes." "Yes, my duty tasks are…"
Some time ago, Staff Officer Xiao of the Operations and Training Section of the Huaihua Detachment, PAP Hunan General Corps, was conducting telephone spot-checks on sentries at grassroots guard posts when he noticed an anomaly: Private Xiao Li of a certain company, before answering each question, would repeat the question back for confirmation, and from the other end of the line came intermittent "beeping" sounds.
The more Staff Officer Xiao thought about it, the more something felt wrong. He pulled up the surveillance footage and examined it carefully. He found that whenever Xiao Li was receiving a spot-check, the duty personnel in that company's operations duty room would suddenly become busy — rapidly typing on a keyboard while, in the gaps between keystrokes, placing one phone call after another, each lasting only a few seconds before being hurriedly ended. Correspondingly, soldiers at the company's other guard posts were seen one after another picking up their phones.
By piecing together these scattered fragments, the truth was not difficult to reconstruct: the duty personnel, upon discovering that Xiao Li was receiving a telephone spot-check, immediately called soldiers at the other posts to "tip them off."
A careful investigation revealed the full picture. The company's privates had only recently begun participating in duty tasks, and some cadres and senior personnel were worried that they might not be sufficiently familiar with the company's situation and relevant regulations, making them prone to "slipping up" during higher-level inspections. So they devised a method: the moment a higher-level inspection was detected, they would first use the duty information system to listen in on the conversation and identify the spot-check questions, then work out "reference answers" and relay them by phone to each post. The "beeping" sounds were precisely the alert tones the system emitted when duty personnel were sending Xiao Li the "answers."
After learning what had happened, Staff Officer Xiao concluded that this kind of behavior must be resolutely guarded against — spending mental energy on "inspection-passing tricks" not only affects the quality and effectiveness of post duty work and creates safety hazards, but more importantly breeds an unhealthy atmosphere. He reported the situation truthfully to his superiors.
"The purpose of inspections is to identify problems in a timely manner and eliminate safety hazards. This kind of 'cheating' behavior reflects a mentality among some officers and soldiers of taking shortcuts and going through the motions to get through inspections. If allowed to continue, it will inevitably set a bad example for younger comrades." At a combat and training deliberation meeting (议战议训会), the detachment leadership pointed out the seriousness and harmfulness of this practice, then organized everyone to jointly study how to help grassroots officers and soldiers change their thinking, correct their misconceptions, and take the right approach to inspections. The leadership also raised the requirement that the inspection mechanism must be optimized and improved, discipline strictly enforced, and recurrence of such situations prevented.
The detachment subsequently issued a notice strictly prohibiting duty personnel from using the duty information system without authorization to relay spot-check information to guard posts. At the same time, each unit was required to carry out discussions centered on the theme of "everyone shares duty problems, everyone shares duty experience," so as to help younger comrades quickly familiarize themselves with their post responsibilities and strengthen their duty capabilities. In addition, the detachment worked to optimize inspection methods, shifting the focus of spot-checks from "memorizing and reciting answers" to "handling situations," allowing grassroots officers and soldiers to flexibly provide responses based on specific circumstances when answering.
A couple of days ago, Staff Officer Xiao again checked the guard posts via surveillance and conducted random spot-checks. On the screen, duty personnel were carrying out their responsibilities in an orderly manner, sentries were composed and calm, handling matters by the book — and the "beeping" sounds were gone.