A Navy General Station Improves Headquarters Work Style to Enhance Support Quality and Effectiveness at the Test-Training Front Line
A Navy General Station Improves Headquarters Work Style to Enhance Support Quality and Effectiveness at the Test-Training Front Line—— From 'Sitting and Waiting for Reports' to 'Going to the Door to Solve Problems'
■ Lin Kunshan, Huang Xing, Zhang Zheng
On the shores of the Bohai Sea, as night deepened, a certain type of missile launch mission entered a critical preparatory stage.
"Verify the data one more time…" Faced with problems such as poor equipment networking and coordination and deviations in port data interfacing, leaders of a certain Navy general station took the lead in going deep into front-line island station sites, checking operational parameters item by item together with officers and soldiers, analyzing the root causes of problems on the spot, and ensuring the smooth advancement of the launch mission.
"To enhance support quality and effectiveness at the test-training front line, we must improve headquarters work style at the source." The general station's leadership introduced that since the deepening of political rectification training (政治整训), they have guided Party committee organs to abandon ingrained thinking such as 'sitting and waiting for reports' and 'remote command,' and in accordance with the approach of 'moving command forward, tilting support forward' (指挥前移、保障前倾), have put forward rigid requirements: during major missions, standing members of the Party committee are stationed in designated areas and command from the front, embedded throughout the mission chain; headquarters staff officers routinely enter squad and platoon bays and cabins and go deep into front-line combat positions, observing troop conditions and solving problems at the place closest to the officers and soldiers.
During the critical phase of this mission, the general station's leadership dispersed to various high-mountain and island station sites, eating, living, and tackling hard problems together with front-line officers and soldiers: during the day, inspecting equipment performance unit by unit and conducting dragnet-style checks for safety hazards; in the evenings, convening key personnel for exchanges and discussions, reviewing weak links in the mission, and continuously optimizing plans and contingency plans.
On one occasion, a radar measurement equipment unit experienced a sudden anomaly. The general station leadership, stationed forward at the site, took command on the spot and coordinated the deployment of technical forces; headquarters functional staff officers immediately linked up with each station site, simultaneously retrieving operational data from equipment of the same type, and conducting node-by-node troubleshooting and analysis. With top-to-bottom coordination and concentrated effort to tackle the problem, officers and soldiers rapidly identified the cause of the fault and completed emergency repairs, restoring the equipment to optimal condition.
Seeking truth and being pragmatic to change work style, going deep into the front line to solve problems. This reporter observed at a certain equipment staging area that a headquarters staff officer from the general station, conducting a stationed investigation, sat together with company commanders and technical backbone personnel, engaging in in-depth exchanges around difficult problems encountered in daily training, equipment maintenance, and mission support. His pocket notebook was densely filled with the difficulties, problems, opinions, and suggestions reported by officers and soldiers.
Returning to the office, Staff Officer Yu immediately sorted and compiled the contents, registering the collected problems one by one, categorizing and organizing them, and simultaneously updating the problem rectification ledger. Staff Officer Yu told this reporter that the general station has improved and perfected a closed-loop mechanism of 'collection—compilation—division of responsibility—rectification—feedback' (收集—汇总—分工—整改—反馈); every problem reported by officers and soldiers is filed through the appropriate channel and tracked for follow-up, ensuring that every matter receives a response and every issue is resolved.
"Now that the headquarters proactively comes to our door to provide service, many problems can have solutions worked out on the spot. There are fewer procedures, efficiency is higher, and we can better focus our minds and energy on training for combat readiness." Station Commander Ma of a certain station said with feeling when speaking of the changes brought about by the headquarters' improvement of its work style.
To continuously consolidate the results of work-style building, the general station has also explored the establishment of a long-term operating mechanism: institutionalizing the system of standing committee members being stationed at the front line and headquarters organs conducting regular visits; listing grassroots satisfaction and the quality and effectiveness of work implementation as important criteria for cadre evaluation and selection for commendations and awards; and regularly conducting 'look-back' reviews (回头看) of work-style building, checking for gaps and deficiencies against the problem list.
As political rectification training continues to go deeper and be implemented more thoroughly, the trends of Party committee forward command, headquarters organs going down to serve at the grassroots level, and grassroots units working hard and striving to be first have become a prevailing norm (蔚然成风) at the general station, driving a steady improvement in the unit's combat effectiveness. During a live-fire launch mission organized in the recent period, all officers and soldiers thought and worked toward the same goal, efficiently handled various unexpected situations, and effectively captured full-duration mission data.